Behavioral Messaging

Automate common communication scenarios like first time visit, abandoned a cart, inactive for 3 months, so and so forth.

Configure sequences of emails, in-app notifications and text messages to be sent based on customer behavior. Customize frequency and messaging based on customer actions.

Customer Profile

Product Recommendations

Personalize product recommendations based on browsing history and products purchased. Manually group products or use the in-built recommendation to suggest product groups.

Order Actions

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Text Notifications

Use the “SMS” action to remind customers about deliveries and important subscription information.

Keep customers updated on their support issues via SMS notifications.

Live View

Analytics

Measure the performance of each campaign. Refine messaging and delivery sequences depending on what works and what does not.

Analyze campaign performance by device, time of day, customer type and messaging.

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