Problem Statements
Client was running a subscriptions business which required charging the customers cards on a recurring basis.
Automate manual processes like charging customer's card and sending them renewal reminders.
Client wanted customers to be able to manage their subscriptions from 'My Account' section.
Modules used
Marketing Automation | Recurring Payments | POS
Implementation Highlights
Used the JetCommerce subscription module to allow customers to configure frequency and length of subscriptions.
We used the JetCommerce marketing automation to automate renewal reminders and reactivate customers at the risk of churn.
days time to market
%age increase in subscription orders
%age increase in conversions
Other Amazing Features
This was one of the most successful launches of JetCommerce witnessing over 72% increase in conversion rates. Most of this increase came from mobile devices as the client's previous Magento site was not mobile optimized. The mobile conversion rates increased by 130% in the first quarter.
Subscriptions Management
Customers can upgrade or downgrade subscriptions, can skip a shipment, change shipping/billing info; all this from the My Account section.
Mixed Cart
The cart can consist of subscription and one time purchases.
Integrated with Quickbooks and CRM
All orders and products are synced with Quickbooks. The customer conversation history is pulled from CRM.
Point of Sale
The client uses JetCommerce point of sale for walk-in customers and at exhibitions. All orders are automatically synced with Quickbooks.
Subscription Analytics
Point of Sale
Ticketing and Help Desk
User Activity Tracking
Unified CRM
Marketing Automation
Other Use Cases
JetCommerce is a hybrid solution that enables businesses to run complex use cases on a hosted platform. Check out other examples here.
